Refund & Cancellation Policy
Last updated: October 2026
Flight tickets
Cancellations and date changes follow the airline's fare rules. Refunds are processed after the airline refunds us, minus airline charges and our service fee (shown in your quote). Airline refund timelines typically range from 7 to 21 working days.
Holiday packages
- More than 30 days before departure: cancellation charges as per hotel/supplier policy plus a nominal processing fee.
- 15–30 days before departure: up to 50% of the package cost may be charged.
- Less than 15 days before departure: up to 100% may be charged.
Exact charges are mentioned in your package confirmation.
Visa services
Embassy / VFS fees are non-refundable once the application is submitted. Service fees are non-refundable once document preparation has started.
IT services
Advance payments for IT projects are non-refundable once work has started; milestone-based refunds, if any, are as per the project agreement.
How to request a refund
Email info@tourtechindia.com with your booking reference.